At Gordon Creek Granite we continue our commitment to our employees, customers, and dealers. We have activated our business continuity plans to effectively navigate through the challenges presented by the current situation. Our internal COVID-19 Committee meets daily to review the newest developments, asses the circumstances and make prompt decisions.
We are prepared to rapidly adjust our operations and procedures as needed to ensure the health and well-being of our customers and employees whilst we provide the best service possible.
Given the fast-changing environment we are facing, we would like to share the following information:
• For the safety of all visitors we are requiring all visits to Gordon Creek Granite to have a scheduled appointment. We do not allow children in our warehouse, for their safety. Please call 419-542-7809 to schedule a visit.
• We are providing our customers with the option to schedule virtual visits to our Showroom and have conference meetings.
• Our Sales Team and Customer Service Representatives are working regular hours ready to assist by phone, email, or text.
• We are actively requiring all templates and installs to practice safe distancing.
• All animals need to be crated or in another closed door area for templating and installation.
We understand these are uncertain and unsettling times and we intend to keep you informed with any notable updates. In the meantime, we encourage you to contact your Gordon Creek Granite representative, who is ready to assist you.